Frequently Asked Questions.

Q: How do I download and install updates ?

A: Answer

Q: Where do I find the SIMS files ?
A: Answer

Q: What must I do if my Custom Report Writer would not open ?
A: Answer

Q: What should I do if Absenteeism Quick Entry do not work ?
A: Answer

Q: "Disk or Network error" message appear
A: This is a hardware related error - please contact your hardware supplier.

Q: How do I repair my database ?
A: Answer

Q: What to do if Absenteeism or any other screen suddenly become blank ?
A: Answer

Q: How do I update my Custom Reports with reports downloaded or mailed to me ?
A: Answer

Q: I get a message "Please choose database directory..." when I go into Sims.
A: Answer (Network Setup)

A: Answer (Standalone Setup)

Q: I get a message "...database is already exclusively opened by another user..."
A: Answer

Q: I get a message "...Unrecognized database format..."
A: Answer